Moulden Marketing Event Code of Conduct

Respectful, professional and welcoming events

Moulden Marketing is committed to creating a safe, welcoming and professional environment at all our events, where everyone can participate comfortably and with mutual respect.

Our events bring together people from across the international meetings and events industry, often combining business meetings, networking, travel and social activities.

We expect all participants to treat one another with courtesy, consideration and professionalism.

Who this applies to

This Code of Conduct applies to all attendees, including buyers, suppliers, exhibitors, clients, speakers, invited guests, event partners, contractors and Moulden Marketing personnel.

This Code of Conduct applies to events organised and managed by Moulden Marketing. It does not extend to events organised by third parties where Moulden Marketing provides recruitment, marketing or other support services.

Expected standards of behaviour

All participants are expected to:

 - Treat others with respect, regardless of their background, identity or professional role.

 - Respect personal boundaries and individual choices.

 - Communicate professionally, including when raising concerns or providing feedback.

 - Behave responsibly during networking and social activities, particularly where alcohol is served.

 - Follow reasonable instructions from event organisers and venue personnel.

Unacceptable behaviour

We do not tolerate harassment, discrimination, bullying, intimidation or other inappropriate conduct.

Examples include:

 - Unwelcome sexual advances, inappropriate touching or unwanted physical contact.

 - Offensive, discriminatory or sexually inappropriate comments, jokes or gestures.

 - Aggressive, abusive or threatening language or behaviour.

 - Shouting at, intimidating or verbally abusing attendees, organisers or venue staff.

 - Persistent unwanted attention or communications.

 - Behaviour that makes others feel threatened or unsafe.

Disagreements or dissatisfaction with any aspect of an event should always be raised respectfully and constructively.

Reporting concerns

Any concerns regarding behaviour at a Moulden Marketing event may be brought to the attention of a member of the Moulden Marketing team.

Concerns will be taken seriously and handled sensitively, with information shared only where reasonably necessary to address the situation, protect those involved or meet legal obligations.

Action we may take

Moulden Marketing reserves the right to take appropriate action in response to unacceptable behaviour.

Depending on the circumstances, this may include issuing a warning, refusing admission, removing an individual from an event or activity, excluding them from future events, or referring serious matters to the relevant authorities.

Moulden Marketing reserves the right to refuse admission to, or request the departure of, any participant whose behaviour is considered inappropriate or inconsistent with this Code of Conduct.

Our commitment

We want everyone attending a Moulden Marketing event to feel welcome, respected and able to enjoy a positive professional experience.

By attending our events, participants are expected to observe this Code of Conduct and contribute to that environment.